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Product Manager

01/04/2025
30/05/2025
Permanent - Full Time
New York, NY
Product Management

About Us

Ai-Media (AIM: ASX) was established in Australia in 2003 and has successfully expanded globally to become a leading provider of captioning, transcription, translation audio description services. Ai-Media is one of the largest captioning providers for the education, corporate, broadcast and government sector, with a growing footprint in global markets.

We have a global footprint, with employees located in the US, the UK, Canada, Australia, and Asia.

Ai-Media is proudly recognized and certified as an LGBT+ Business Enterprise, from Canada's LGBT+ Chamber of Commerce.  The values held with this type of certification are values we foster across all regions in which we operate - North America, EMEA and Australia. We are proudly committed to fostering a team that represents an inclusive, diverse, barrier-free, and accessible environment. We believe that through diversity and inclusion, we achieve overall success. If you have been contacted for an interview and require accommodation to participate in the recruitment and selection process, please advise and we will work with you to meet your needs.

Together, let's make the world’s content accessible – to everyone!

Job Description

About the role

Are you looking for a dynamic opportunity with a fast-growing, ASX-listed, global company? AI-Media (ASX:AIM) is currently on the hunt for a Product Manager who is eager to add value to a purpose driven company! This position offers a hybrid work arrangement, combining remote and in-office work.

Product is among AI-Media's most strategically important areas, and the Product Manager will be an essential contributor to the overall success of the organization.

As the Product Manager, your key objectives will be:

  • Develop and execute a product strategy for SDI hardware, Alta, and Local Lexi DR to enhance market competitiveness and revenue growth.
  • Manage the product lifecycle, from conception to end-of-life, ensuring continuous improvement and innovation.
  • Collaborate cross-functionally with Engineering, Sales, Marketing, and Customer Support to define and implement product requirements.
  • Drive go-to-market strategies for new product features and releases, ensuring alignment with business objectives.
  • Analyze market trends and customer needs, leveraging data-driven insights to optimize product offerings.

Desired Skills and Experience

About You

  • 7+ years of experience in Product Management, preferably in broadcast, media technology, or AI-driven accessibility solutions.
  • Experience working in highly complex technical environments, particularly with SDI hardware, cloud-based media processing, and on-premises deployment models.
  • Proven ability to work cross-functionally across Engineering, Sales, Marketing, and Customer Support.
  • Bachelor’s degree in Engineering, Computer Science, Business, or a related field (Master’s degree preferred but not required).
  • Experience leading Agile product development processes and working with Jira, Confluence, and roadmap planning tools.
  • Outstanding communication and planning skills, able to clearly explain and present ideas
  • Takes responsibility for resolving customer issues and needs, acts with sincerity to secure a solution
  • Behaves in a compliant and ethical manner, sets a tone of integrity and professionalism with customers and the team
  • Self-assesses against standards for current position and sets clear performance goals and standards
  • Displays resilience and tenacity in achieving planned work outcomes, recognises and acknowledges high quality work
  • Demonstrates ownership, plans effectively and prioritizes tasks to meet or exceed allocated Metrics
  • Displays a positive attitude in the face of ambiguity and change
  • Initiates collaboration with others and spontaneously assists others in the delivery of their work
  • Adapts to new ideas and initiatives relevant to own area of work

Essential skills

  • Deep understanding of SDI video workflows and broadcast industry standards.
  • Strong experience in media accessibility solutions, captioning, and speech-to-text AI technologies.
  • Knowledge of cloud-based SaaS solutions and hybrid media deployment architectures.
  • Familiarity with firmware, technical integrations, APIs, and third-party software interoperability.
  • Strong analytical skills for data-driven decision-making and performance monitoring.

Desirable skills

  • Experience with media encoding, transcoding, and live streaming workflows.
  • Understanding of broadcast networking, security best practices, and compliance regulations.
  • Knowledge of AI/ML applications in media accessibility and automation.
  • Experience implementing usability testing and UX research methods for product improvement.

Applicant Information

Please refer to this applicant information pack to learn more about the application process and what Ai Media offers to their employees

Salary Range: 100-130K

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